The administration of the fund and the Group Life Scheme (Death and Disability) is executed in the Pretoria office of Absa Consultants and Actuaries as contracted by the trustees of the fund. ABSA Consultants and Actuaries handle the day to day member administration, which includes the loading of new members, processing of withdrawals and the payment of benefits. It happens from time to time that employers or intermediaries contact the Fund telephonically with the request to amend member records or to withdraw or add members. Take note that the Fund can only respond to requests in writing. This is done to protect the members, employer and the Fund against any claims due to incorrect transactions.